I probably don’t need to tell you that a broker has the potential to get you a cost-effective premium, meet your needs, and easily help you to file claims.
Filing of claims is very important for investors, because if, for instance, you had car insurance and your vehicle had an accident. If the insurance company you have their premium, won’t easily process your claim then there is a problem.
If this sounds like a challenge to you, don’t worry, that’s why this guide is available, to list out the best insurance brokers in Kenya.
In this guide, you’ll also learn who an insurance broker is in Kenya; the benefits of using an insurance broker to purchase an insurance policy, and how insurance brokers are regulated in Kenya.
Let’s get started!
Who is an insurance broker in Kenya
An insurance broker is a licensed company or licensed professional that helps businesses or individuals to get an insurance policy from an insurance company.
For instance, if you want to get a life insurance policy and meet one of the top insurance brokers in Kenya. They will first understand your needs and the chances you have, to get an affordable insurance premium.
Then they would refer you to their best insurance company choice that can meet your needs at a lower premium.
Some brokers focus on a niche while some others focus on different kinds of insurance types.
A broker works very closely with clients, unlike insurance agents that receive compensation for referring clients to their company.
A broker will make sure the company that the client meets will take care of their needs without additional stress. A broker can even recommend some riders or combinations to receive discounts.
These brokers are licensed so they can’t do anything that is against the law.
5 Benefits of Insurance Brokers in Kenya
Because of the law guiding insurance brokers, they will want to be sincere in recommending an insurance company that meets your needs. Their primary duty is you and not the insurer.
An insurance broker will access your needs and will make sure you get the best coverage at the best price.
An insurance broker can serve as an advocate between you and the insurer. Also, they can give you professional advice that meets your insurance needs.
Since the broker works for a range of insurance partners, they understand a lot about so many insurance companies. With this knowledge, their advice is best desired.
Easier Filing of Claims
This is another place the broker serves as an advocate. They can speak for you and answer any question from the insurance company.
They will go further to make sure that the money you receive from the insurer is the exact money that should be given to you or your beneficiaries, and it is delivered on time.
It’s not always easy to know which policy is right for you.
For instance, you might want to cover for your physical home and the valuables in your home.
You might meet an insurance company and purchase a housing policy, not knowing the house policy doesn’t cover your valuables in your home too.
But a broker can guide you to choose properly, and even pick some riders if need be.
At first, the broker will analyze your risks and needs, then with that can decide which policy can serve you well.
However, if you chose to go all in to purchase an insurance policy on your own, you will end up comparing, reading so many policies just to find the one that fits your needs. A broker saves you from this stress.
How do insurance Brokers Earn Their Money?
Leading insurance brokers in Kenya earn their money through commissions. When you purchase an insurance policy from a company through a broker, the company will pay the broker some commissions.
Even though an insurance broker works for you, it doesn’t mean you have to pay them outrightly from your pocket. Their payment which is on percentage comes from the premium you pay to the insurer.
Also, there is an additional payment to the broker on the continuous renewal of policy by the client.
One of the requirements of the license was to serve your best interest. That means they won’t make you purchase a policy from a company that will pay the higher commission knowing that, that policy and/or company won’t serve your best interest.
For instance, if you meet Liaison Group, and Allianz insurance company promises to pay them 15% for a life insurance policy. Whereas Jubilee Insurance company will pay them 10% for the same life insurance policy.
After they have analyzed your needs and found out Jubilee Insurance Company will serve your best interest, due to their license, Liaison Group won’t recommend Allianz to you. That doesn’t mean Allianz is not good but it can’t serve your particular needs.
These best insurance brokers in Kenya rely a lot on repeat customers, that’s why They have to make their customers happy with their services.
However, it’s not out of the norm for an insurance broker to charge you for their fee. But even with that, it is lower compared to shopping for policies on your own.
For instance, if an insurance broker charges you 5,000KES and saves you 5,000KES in a policy per year for 5 years, this broker has helped you save 20,000KES.
The broker fee is normally non-refundable, so even if you cancel your policy, the fee you paid to the broker won’t be given back to you.
That said, you should ask the broker the way they get paid, to know if you’re paying an extra fee for their services.
Must I get an Insurance Broker?
The way I’ve been sounding seems like an insurance broker is necessary for everyone, right?
Not really, not everybody needs an insurance broker, especially if you have ground knowledge with insurance policies.
But even though you don’t have ground knowledge of insurance policies, if the policy you need is not complicated, then you don’t need a broker.
If the policy you need is as simple as car insurance, which is compulsory in Kenya, then you might not need a broker.
Insurance brokers in Kenya are best for;
- Those that have complicated policies like businesses that might need multiple policies.
- Individuals with multiple cars, many valuables, homes.
- Individuals that don’t have time to shop around quotes.
- Individuals interested in multiple insurance policies.
- Individuals who want someone to speak for them in claim filing.
Best Insurance Brokers in Kenya
Now, let me list some of the top insurance brokers in Kenya.
Liaison Group is one of the leading insurance brokers in Kenya that was founded in 1981 and they are not just insurance brokers. They also take care of non-bank financial services, healthcare, pensions, and investment advisory.
Liaison Group offers diverse insurance programs which include;
- Human Capital (Group Life, Credit Life, Mortgage)
- Assets (Property, Casualty, Financial, Automobile, Marine, and Aviation).
Liaison Group Contacts
Liaison House, State House Avenue,
(254) 703 071 000
Chancery Wright is an insurance brokerage firm that was established in 1991 to make insurance services accessible to customers.
They have continuously grown to have branch offices in Nairobi, Mombasa and now have a subsidiary in Uganda.
Chancery Wright has been a dedicated member of the Association Insurance Brokers of Kenya (AIBK) and Insurance Institute of Kenya (IIK). Which legally compels them to always deliver their best to clients.
Moreover, Chancery Wright is also a committed member of the British Business Association of Kenya, which makes them one of the best Insurance Brokers in Kenya.
Chancery Wright offers corporate insurance, personal insurance, and medical insurance brokerage.
Their corporate insurance brokerage includes;
- Fire Insurance
- Fire Consequential Loss
- Industrial All Risks
- Fire Domestic
- All Risks
- Stock Floater
and many, many more.
Their personal insurance includes:
- Domestic Package
- Motor Insurance
- Golfers’ Insurance
- Travel Insurance
Their medical insurance includes;
- Inpatient/Hospitalization Cover
- Outpatient Cover
- Last Expense
You can also add riders to your medical insurance, which includes;
- Last Expense
Chancery Wright Contact
Crawford Business Park,
2ndFloor State House Road
+254 (02)2721555 (pilot line)
Mobile: +254 722 209 547 / 0736 381 707
24 hour Line – +254 728 760 061, +254 738 188 449
Consolidated Insurance started operation in July 1977 as a corporate insurance brokerage firm. It has grown to become one of the top insurance brokers in Kenya
Consolidated Insurance has numerous insurance products.
Their general insurance products include;
- Motor Vehicle Insurance
- Home Insurance
- Student Accident Cover
- Travel Insurance
- Personal Accident Cover
- Crop Insurance
- Machinery Breakdown
- Professional Indemnity
- Fire & Peril Insurance
- Terrorism & Sabotage
- Marine Insurance
They also offer medical insurance and life assurance.
4. Bizsure Insurance Agency
Bizsure is one of the best insurance brokers in Kenya. They offer a wide range of Insurance products from the best Insurance companies.
Bizsure products include;
- Car insurance
- Life insurance
- Travel insurance
- Health insurance
- Home insurance
- Medical insurance
- Education policy
- Personal Accident Insurance
- Funeral expenses
- Agricultural Insurance
They also offer corporate Insurance products thus;
- Group medical insurance
- Director and officers liabilities
- Employee benefits
- Liability Insurance
Their industrial products include;
- Money Insurance
- Commercial Motor Insurance
- Contractor plan and machinery
- Marine Insurance
- Fire and burglary
- Engineering Insurance
Ciata City Mall, Ridgeways, Block A, 2nd Floor
- O. Box 2248 00100 Nairobi – Kenya.
- Email Address
+254 770 890 000
Majani Insurance Brokers is one of the oldest insurance brokerage firms in Kenya, having been established in 1976.
With their 45 years’ experience, they can guide you on the best advice and recommend Insurance products and companies to you. That’s why they are one of the leading Insurance Brokers in Kenya.
Their business insurance products include;
- Industrial all risk Insurance
- Directors and officers liabilities Insurance
- Business combined insurance
- Personal accident
- Golfer Insurance
- Money cover
- Public liability insurance
- Product liability insurance
- Plate glass Insurance
- Marine Insurance
- Employer’s liability insurance
- Home insurance
- Consequential loss Insurance
- Burglary Insurance
- Fidelity guarantee
- Good in transit Insurance
- Fire and perils Insurance
- Livestock Insurance
They also offer life cover and medical insurance
5th Floor Chai House, Koinange Street
Now you’ve seen the top Insurance Brokers in Kenya and you don’t have to worry about searching the whole internet for the right broker.
However, you can still ask your co-workers, close circles, and even your financial advisor to give recommendations.
Now it’s up to you, which broker will you try out first?
Is it Majani Insurance Brokers, which is one of the oldest Brokers, or Chancery Wright that has grown so fast within little time?
Either way, let me know by leaving a comment below.